Creative Services Director
Company: Disability Solutions
Location: Rockville
Posted on: October 12, 2024
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Job Description:
Job Description Westat is an employee-owned corporation
providing research services to agencies of the U.S. Government, as
well as businesses, foundations, and state and local governments.
Westat's research, technical, and administrative staff of more than
2,000 is located at our headquarters in Rockville, Maryland, near
Washington, DC.Westat is committed to building a diverse workforce
and a culture of inclusivity, belonging and equity for all. We
believe that our greatest strength draws on the different
backgrounds, cultures, perspectives and experiences of our
employees.We are seeking an experienced Creative Services Director
to lead a large, high-volume in-house creative department,
overseeing teams responsible for editing, graphic design, digital
production, printing, document production. This key leadership
position reports directly to the Vice President for Marketing and
Communications and is responsible for managing a diverse range of
creative projects, including billable client work and corporate
communications needs. The Director will also serve as a strategic
advisor to project teams across the company, ensuring high-quality,
timely, and cost-effective creative services throughout the project
lifecycle.This position is eligible for a hybrid work arrangement
(1 day per week onsite, flexible hours). Remote work arrangements
will also be considered. Westat's headquarters is currently in
Rockville, Maryland but will be relocating to Bethesda, Maryland in
the fall of 2025.Job Responsibilities:--- Provide strategic
leadership and direction for the creative services department,
ensuring high-quality deliverables across all teams, and fostering
a culture of innovation, excellence, and growth.--- Manage and
mentor a team of leaders, including providing guidance, performance
management, and professional development opportunities to managers
who oversee specific creative teams.--- Oversee project workflows,
timelines, and budgets for both client and internal projects.---
Collaborate with the VP of Marketing and Communications to align
creative services with overall corporate strategy.--- Promote and
uphold high standards for accessibility across products.--- Develop
and maintain strong relationships with internal and external
clients.--- Drive continuous improvement in processes, tools, and
methodologies to enhance efficiency and quality.--- Balance
resources between billable client work and corporate communications
needs.--- Stay current with industry trends and emerging
technologies in creative services.--- Provide strategic advice and
problem-solving support to project teams across the company.---
Ensure the creative services department delivers high-quality,
timely, and cost-effective solutions throughout the project
lifecycle.--- Build and maintain strong relationships with internal
clients, serving as a trusted business partner.--- Collaborate with
project teams to align creative solutions with business objectives
and project goals.Basic Qualifications:--- Bachelor's degree in
communications, English, graphic design, marketing, or related
field.--- 10+ years of experience in creative services, including
at least 5 years in a management role and two years of experience
supervising remote and hybrid teams.--- Proven track record of
establishing and improving effective systems and processes for
creative teams, including mechanisms for quality control and client
feedback.--- Experience working on creative materials for federal
government clients, including Department of Health and Human
Services, Department of Education, and other civilian agencies.---
Demonstrated ability to manage multiple projects and deadlines
simultaneously.--- Understanding of industry-standard design and
production software and their current capabilities, including
Microsoft and Adobe products and generative artificial intelligence
capabilities.--- Experience in providing strategic advice and
problem-solving support to clients and cross-functional
teams.Preferred Qualifications:--- Master's degree in a related
field.--- Knowledge of 508 compliance requirements and best
practices for making materials accessible to individuals with
visual, hearing, or cognitive impairments.--- Familiarity with
print production processes and digital publishing platforms.---
Experience in developing and implementing creative strategies for
large organizations.--- Experience with marketing and brand
development.Other Required Qualifications:--- Excellent
communication and interpersonal skills. Demonstrated ability to
build strong relationships and serve as a trusted business partner
to internal clients.--- Exceptional attention to detail.--- Strong
customer service orientation.Westat offers a well-rounded and
comprehensive benefits program focused on wellness and work/life
balance. Subject to plan requirements, employees may participate
in:
Keywords: Disability Solutions, Frederick , Creative Services Director, Executive , Rockville, Maryland
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